Frequently Asked Questions

I'm not a Geisinger Health Plan member. Why should I participate in MyHealth Rewards?

MyHealth Rewards gives you and your spouse or domestic partner the opportunity to learn more about your baseline health metrics, at no cost to you. The program also offers a variety of valuable resources to help you prioritize your health and well-being, including personal health coaches, chronic condition management resources, online educational resources, and behavior change tools to help you reach your goals.

Join thousands of other Geisinger employees who are focusing on their health and earning an incentive.

Life happens, and things change. Even if you're not on Geisinger’s medical plan right now, finishing the program in 2026 still counts. So, if you decide to enroll in 2027, good news — your incentive will be waiting for you.

Why is my employer providing these resources?

Your employer is committed to your personal and professional well-being. They want to support you in your effort to lead a happy and healthy life by providing tools and resources to help make that happen.

How do I get involved?

You can get involved by first creating an account or signing in.

How do I register?

Register in less than 5 minutes at go.geisinger.org/myhealthrewards using your universal Geisinger username and password. After registration, you can use this portal to access your MyHealth Rewards account at any time and track your progress.

How do I complete the program successfully?

In 2025, 73% of registered MyHealth Rewards participants completed the program successfully. You can too! Here are the steps you’ll need to take:

Step 1: Register and complete the online Wellness Assessment. You’ll answer a few questions about your lifestyle habits. It only takes a few minutes, and you can access it from your MyHealth Rewards account homepage.

Step 2: Get your initial health metrics on file by July 10. Check the "Initial screening results" section on your account homepage to see what metrics you need. (Note: The earlier you do this, the more time you’ll have to meet your goals.)

Step 3: Once your metrics are on file, check the “Goals” section of your MyHealth Rewards account homepage to learn which metrics you’ll need to improve and the recommended ranges you’ll need to target.

Step 4: Complete two healthy activities, such as getting your annual well-visit, donating blood, uploading an advance directive into your Epic medical record or getting a dental cleaning. You’ll find a complete list of options in your MyHealth Rewards account.

Step 5: Achieve your health goals. All of your health measures must fall within ranges recommended by professional medical organizations like the American Heart Association and the American Diabetes Association. (Note: We offer alternative ways to qualify if you feel you're unable to reach your health goals. Visit the reasonable alternative section of your account homepage for more information.)

Step 6: Meet all goals and requirements by the program deadline – Oct. 2.

What happens during a MyHealth Rewards health screening?

Each screening takes up to 10 minutes and includes blood pressure, height and weight and lab draws for blood glucose and cholesterol. Note that some health measures may be on file from a previous year or if you consented to sync your medical records. Check your MyHealth Rewards account homepage to see what health measures are needed before making a screening appointment.

How can the Health & Wellness team help me meet my goals?

We help by hosting wellness events throughout the year, providing online tools and educational resources and a team of health coaches to help you work toward your goals. To learn more call Health & Wellness at 866-415-7138. You can also find upcoming wellness initiatives (like webinars, wellness challenges and virtual events), by visiting go.geisinger.org/wellnesscalendar.

I have a health condition or other circumstance that will make it difficult to meet my health goals. What can I do?

If you believe that it is unreasonably difficult or medically inadvisable to meet your MyHealth Rewards goals, we offer alternative ways to qualify. Visit the "Reasonable Alternative” section on your account homepage for full details.

Remember, there are multiple steps required to earn credit for these alternatives. Credit won't be provided unless you complete all steps by the program deadline – Oct. 2.

Questions? Contact Health & Wellness at wellness@geisinger.edu or 866-415-7138.

Do I have to participate in MyHealth Rewards?

No. MyHealth Rewards is voluntary, but we encourage all employees and their spouses or domestic partners to participate in the program and focus on their health and well-being.

Do I need to fast before attending an initial health screening?

Check your MyHealth Rewards homepage before attending a screening to find out whether you’re required to fast for it. At the very least, you’ll need to fast for your blood glucose test. If you’re unable to fast for your blood test, notify the Health & Wellness staff on site, as an A1C can be measured in place of a fasting blood glucose.

LDL cholesterol, glucose and A1C results are good for up to 3 years. So, if you have these metrics on file after Jan. 1, 2024, and they met goal, they’ll be accepted for the 2026 program year.

How do I track my progress toward meeting MyHealth Rewards goals?

Sign into your MyHealth Rewards account to view your program status, review which health metrics are on file and what metrics still need to be completed. Your program is complete when the green check mark is displayed in the "Goals" section. You can also access helpful program tips and resources in your MyHealth Rewards account.

What if I have additional questions?

If you have questions about Geisinger employee benefits, including medical benefits and the MyHealth Rewards incentive credits, call the Employee Contact Center at 570-271-6640 or email employeecontactcenter@geisinger.edu.

If you still have questions about MyHealth Rewards, including program requirements and how to get your health measures on file, contact the Health & Wellness team by emailing wellness@geisinger.edu or calling 866-415-7138.

Which browsers are supported by this site?

This site can be viewed using:

- Google Chrome

- Mozilla Firefox

- Apple Safari

- Microsoft Edge – Version 13 and above

Who is eligible to participate?

Your employer determines who is eligible to participate. Some programs may require you and your spouse/domestic partner to participate to achieve rewards. Check with your employer if you are unsure of the requirements.

Can my spouse/domestic partner participate in MyHealth Rewards?

Yes. In fact, research shows that when couples work together, they’re 60% more likely to make a healthy behavior change. MyHealth Rewards is a great place to start. Your spouse or domestic partner can register at go.geisinger.org/myhealthrewards. They’ll need to sign in or create a new account if they haven’t previously participated in MyHealth Rewards.

I'm pregnant. Can I still participate in MyHealth Rewards?

Yes. To qualify for MyHealth Rewards, you’ll need to register, get your initial health metrics on file and complete the wellness assessment and healthy activities. For health metrics that fall outside the goal range due to pregnancy or recently giving birth, alternative qualifications and medical waivers are available. Visit the “Reasonable Alternative” section on your account homepage for more information.

Questions? Contact Health & Wellness at wellness@geisinger.edu or 866-415-7138.

I use tobacco. Can I participate in MyHealth Rewards?

Yes. Smokers and other tobacco users are not automatically disqualified from the program. If you smoke or use other tobacco products, you can qualify by completing an online tobacco cessation course offered by Health & Wellness. The online course must be completed prior to the program deadline — Friday, Oct. 2.

For more information, email Health & Wellness at wellness@geisinger.edu.

Can children or other non-spousal dependents participate in MyHealth Rewards?

No. Children and other dependents are not eligible to participate.

How do I get my initial health metrics on file?

There are 3 ways to get your health metrics on file:

- Submit your results.

Health metrics taken by your clinician can be used for MyHealth Rewards. If you see a Geisinger clinician, click the “Sync medical records” button in your MyHealth Rewards homepage to update your results. You can also submit results taken by a non-Geisinger clinician via email wellness@geisinger.edu or secure fax to 570-214-7742.

- Schedule an appointment for a free MyHealth Rewards screening.

Click on the “Screening Schedules” link on your MyHealth Rewards account homepage. A member of the Health & Wellness team will provide a screening and assist you with the program requirements. Spouses/domestic partners can attend, too, even if they aren’t insured by Geisinger. Be sure to fast for 8 hours before your screening if you will have your blood drawn.

- Talk to your worksite’s Wellness Champion.

Volunteer Wellness Champions are available at various Geisinger locations to take BMI and blood pressure measures. You can use a MyHealth Rewards lab voucher to get your blood glucose and LDL cholesterol measurements at an onsite outpatient Geisinger Medical Laboratory. Appointments for lab draws must be scheduled through your MyGeisinger account when using a lab voucher. Results can be shared with the Health & Wellness team by clicking the “Sync medical records” button on your MyHealth Rewards homepage. Any health measures taken from that point forward will sync automatically. To request a lab voucher, email wellness@geisinger.edu.

*If you live outside Geisinger’s clinical service area, email wellness@geisinger.edu for help getting your metrics taken at no cost.

What health metrics do you measure?

MyHealth Rewards goals are tied to 5 key health metrics:

Tobacco use - Self-report no tobacco use or complete a tobacco cessation program. Note: You're not required to quit smoking to complete MyHealth Rewards. We only ask that you try by completing the tobacco cessation program.
Body mass index (BMI) - BMI less than 30 or 5% weight loss, up to a 12-pound maximum.
Blood pressure - Systolic less than or equal to 130 mmHg, diastolic less than or equal to 80 mmHg
Cholesterol - LDL less than 160 mg/dL (no risk factors) or less than 100 mg/dL if diagnosed with diabetes, coronary artery disease or stroke.
Blood glucose - Fasting blood glucose less than 100 mg/dL or 5% decrease in blood glucose or A1C less than 5.7 (A1C less than 8 if diagnosed with diabetes).

What are the deadlines for completing the program?

- “Early Bird” deadline: Friday, May 29

Get rewarded for participating early. If you register and get all your initial health metrics on file by Friday, May 29th, you’ll qualify to win prizes in our weekly Early Bird drawings. Each week, we give away 5 $20 gift cards, and you’ll be entered into a 1-time drawing for 1 of 3 grand prizes*.

The earlier you sign up, the more chances you have to win — and the more time you have to reach your health goals. Spouses and domestic partners are eligible for the Early Bird drawings, too. Encourage them to register early for their chance to win prizes.

- Registration deadline: Friday, July 10

You must register and have all of your initial health metrics on file by this date.

- Program deadline: Friday, Oct. 2

You must complete all program requirements by this final deadline. This includes:

- Meeting your health goals (or completing reasonable alternatives)

- Completing the Wellness Assessment

- Completing 2 healthy activities

Check your MyHealth Rewards account homepage to be sure your final health metrics are on file and your program status is up to date. Program requirements are not complete until you see a green check mark in the “Goals” section of your MyHealth Rewards account.

* All gifts to employees shall be taxed in accordance with IRS regulations. Accordingly, a gift card or gift certificate (considered cash) in any amount, and non-cash gifts valued at one hundred dollars ($100) or more must be reported to the Payroll Department.

What if my documentation is out of date?

Results must be current and within required time frames or they cannot be accepted.

What if my results are submitted past the deadline?

We cannot accept late results. We recommend keeping track of your progress, looking ahead at program requirements and confirming that your results are submitted before the deadline.

How do I submit verification of my dental cleaning?

Automatic credit will be provided for most dental cleanings billed through Delta Dental insurance. However, there may be a 30-day delay between the date of your dental cleaning and when we receive verification.

If you don't receive automatic credit for your dental cleaning, please contact Health & Wellness via email at wellness@geisinger.edu or secure fax to 570-214-7742. This is also how you can submit documentation of dental cleanings administered by non-Geisinger providers.

What counts as a healthy activity?

You must complete and document 2 healthy activities as part of your MyHealth Rewards requirements. Qualifying healthy activities include:

- Donating blood

- Getting a dental cleaning

- Volunteering in the community

- Completing a financial wellness check-up through Fidelity*

- Participating in a Geisinger-led wellness challenge, such as Maintain, Don't Gain Challenge or Spring into Wellness

- Meeting and logging physical activity requirements

- Completing an annual well-visit with your primary care provider

- Uploading an advance directive to your Epic medical record

- Attending a Well-being workshop hosted by The Center for Well-being*

- Completing M-PATH peer support training through The Center for Well-being*

- New for 2026: Participating in a daily habits plan

Activities completed Oct. 4, 2025, or later will be accepted for the 2026 program. Visit the “Healthy Activities” section of your MyHealth Rewards account for more information or click here.

*These activities are only available for Geisinger employees.

Is there any change to the incentive for the 2026 MyHealth Rewards program?

There aren’t any changes. The MyHealth Rewards program will continue to offer a $600 incentive if you complete the program successfully in 2026 and enroll in an employee-sponsored medical plan in 2027. Spouses or domestic partners who meet the program requirements are also eligible for an additional $600 credit. The incentive will be paid in equal installments directly to your paycheck during the 2027 calendar year.

Who's eligible for the MyHealth Rewards credit?

While all Geisinger employees are eligible to participate in MyHealth Rewards, you must enroll in Geisinger’s medical coverage in 2027 and successfully complete the 2026 MyHealth Rewards program to be eligible to receive the $600 incentive credit. If your spouse or domestic partner also enrolls in Geisinger medical coverage in 2027 and successfully completes the 2026 program, you’re eligible to receive an additional $600 incentive credit, for a total of $1,200.

Note: If your spouse or domestic partner is also a Geisinger employee, only 1 of you can receive the additional $600 incentive.

Can benefits-eligible employees receive the incentive credit if they're not enrolled in a Geisinger health plan?

No. You must enroll in a Geisinger employee medical plan in 2027 and complete MyHealth Rewards successfully in 2026 to qualify for the incentive credit.

Does my spouse or domestic partner have to participate in MyHealth Rewards for me to qualify for the incentive credit?

No. You can participate in MyHealth Rewards and qualify for the credit on your own. But we encourage you and your spouse or domestic partner to join MyHealth Rewards, so you can focus on your health and wellness together.

What if my spouse or domestic partner also works at Geisinger and completes MyHealth Rewards successfully? Will we each receive a total incentive credit of $1,200?

No. If both you and your spouse or domestic partner are Geisinger employees and enrolled in Geisinger medical benefits, the total amount you can receive is $1,200 ($600 each). If you’re enrolled in separate plans, the $600 incentive credit would be paid to each of you in your own paychecks. If you’re enrolled in a plan together, the policyholder would receive the incentive credit in their paycheck.

If I (a Geisinger employee) do not complete the program after enrolling but my spouse or domestic partner (not a Geisinger employee) does complete it, will I still receive their $600 credit on my paycheck?

Yes, the credit for spouses or domestic partners will still be paid.

How will the credit be paid to me in 2027?

You’ll receive it in equal installments added to your pay throughout the 2027 calendar year. For example:

- If you’re paid bi-weekly, and qualify for the single $600 credit, you’ll receive $23.08 per pay period throughout 2027. If you qualify for the full $1,200 credit, you’ll receive $46.15 per pay period throughout 2027.

- If you’re paid monthly and qualify for the single $600 credit, you’ll receive a $50 credit per pay period throughout 2027. If you qualify for the full $1,200 credit, you’ll receive $100 per pay period throughout 2027.

Will the money we receive as part of the incentive credit be subject to income tax?

Yes. It will be treated as income and is subject to all applicable taxes.

What if I leave Geisinger before I have received my full $600 or $1,200 credit? Will I receive the remainder as a lump-sum payout?

No. Employees who leave Geisinger before receiving the full credit will forfeit any additional payout.